Return & Refund Policy

Every Trophy Mint award is custom-made to order. Please read this policy before purchasing.

Custom-engraved items

Personalised items are non-refundable once you approve the proof and production begins. Please review your proof carefully.

Defects, damage, or wrong items

We will replace or refund at our cost if your order arrives defective, damaged in transit, or different from your approved proof. Contact us within 7 days of delivery at [email protected] or WhatsApp +65 8996 3397 with your order number and photos. Approved claims are resolved within 5–10 business days.